Privacy policy

Privacy Policy

BizBud
Operated by Melford Consulting Limited
Last updated: 7 May 2026

BizBud respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how BizBud collects, uses, stores, and protects your personal information when you visit our website, engage our services, contact us, or use our Shopify-powered online store.

1. About BizBud

BizBud is a New Zealand-based business advisory and consulting brand operated by Melford Consulting Limited.

Business Name: Melford Consulting Limited
Trading Name: BizBud
Location: Auckland, New Zealand
Email: connect@bizbud.co.nz

This Privacy Policy applies to all BizBud websites, advisory services, digital products, online bookings, and e-commerce activities.

2. Information We Collect

BizBud may collect personal information including:

  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Business information you provide
  • Purchase and transaction history
  • Website usage and analytics information
  • IP address, browser type, and device information
  • Information submitted through forms, enquiries, bookings, or consultations

We may also collect information through cookies and similar tracking technologies when you browse the BizBud website.

3. How We Collect Information

BizBud collects information when you:

  • Visit our website
  • Purchase products or services
  • Submit an enquiry or contact form
  • Book a consultation or advisory session
  • Subscribe to newsletters or updates
  • Interact with our advertisements or social media pages
  • Use cookies or tracking technologies on our website

Information may be collected directly from you or automatically through your interaction with the BizBud website.

4. How We Use Your Information

BizBud uses personal information to:

  • Provide advisory and consulting services
  • Process orders, bookings, and payments
  • Respond to enquiries and customer support requests
  • Improve our website, services, and customer experience
  • Send newsletters, updates, and marketing communications
  • Monitor website performance and analytics
  • Detect fraud, security risks, or misuse of our services
  • Meet legal and regulatory obligations

We only collect and use information where reasonably necessary for legitimate business purposes.

5. Shopify and Third-Party Services

The BizBud online store is powered by Shopify.

BizBud may also use trusted third-party providers for services including:

  • Payment processing
  • Website hosting
  • Email marketing
  • Analytics and performance tracking
  • Customer relationship management (CRM)
  • Booking and scheduling systems
  • Advertising and remarketing
  • Shipping and fulfilment services

Some providers may process or store information outside New Zealand. Where this occurs, BizBud takes reasonable steps to ensure personal information remains protected in accordance with applicable privacy laws.

6. Cookies and Analytics

BizBud uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyse website traffic and usage
  • Support advertising and remarketing campaigns
  • Improve website performance and user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Third-party providers, including Shopify and analytics platforms, may also place cookies on your device.

7. Marketing Communications

If you subscribe to BizBud updates or provide consent, we may send you marketing communications including newsletters, promotions, insights, service updates, or business content.

You can unsubscribe from marketing communications at any time using the unsubscribe link included in emails or by contacting us directly.

BizBud complies with New Zealand’s Unsolicited Electronic Messages Act 2007.

8. Storage and Security

BizBud takes reasonable steps to protect personal information from unauthorised access, disclosure, misuse, alteration, or loss.

While we use secure systems and reputable providers, no online platform or electronic transmission method can be guaranteed to be completely secure.

9. Access and Correction

Under the New Zealand Privacy Act 2020, you may request:

  • Access to personal information BizBud holds about you
  • Correction of inaccurate or outdated information

Requests can be made by contacting us at connect@bizbud.co.nz.

10. Retention of Information

BizBud retains personal information only for as long as necessary to:

  • Provide services and support
  • Meet legal, accounting, or regulatory obligations
  • Resolve disputes
  • Enforce agreements and business obligations

When information is no longer required, reasonable steps will be taken to securely delete or anonymise it.

11. Third-Party Links

The BizBud website may contain links to third-party websites or services. BizBud is not responsible for the privacy practices, content, or security of external websites.

Users access third-party websites at their own risk.

12. Changes to This Privacy Policy

BizBud may update this Privacy Policy from time to time to reflect changes to our services, website functionality, or legal obligations.

Updated versions will be published on this page with the revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

BizBud
Melford Consulting Limited
Auckland, New Zealand
Email: connect@bizbud.co.nz